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Support
Need help with Jamie's Food Tracker?
Please Include
- The email address used for your app account.
- Your device model.
- A short description of the issue.
- Screenshots if helpful.
Common Requests
- Account help
- Subscription, app credit, or purchase questions
- Meal estimate issues
- Photo estimate problems
- Data deletion requests
- Privacy questions
Cancel a Subscription
If you subscribed through Google Play, manage or cancel the subscription from your Google Play account. Open Google Play, go to Payments & subscriptions, then Subscriptions, and select Jamie's Food Tracker.
How AI Estimates Work
Jamie's Food Tracker uses meal photos, text descriptions, and meal context to create a practical calorie and macro estimate. Estimates are a helpful starting point, not a medical measurement. Review the item breakdown, confidence level, and calorie range before saving.
Report an Incorrect Estimate
If an estimate looks wrong, use the app's edit or revision tools when available. You can also email support with the meal details, what looked incorrect, and screenshots if helpful.
Data Deletion Requests
To request deletion of your account or app data, email support@jamiesfoodtracker.com with the subject "Data deletion request."